{ "hostName": { "auth": "auth", "na1": "na1" }, "title":"CXone Login", "createAccountPage": { "header": "Create Account", "organizationName": "Organization name", "firstName": "Contact first name", "lastName": "Contact last name", "emailAddress": "Contact email address", "userName": "Username", "password": "Password", "confirmPassword": "Confirm password", "submit": "Submit", "alreadyHaveAccount": "Already have an account? Log in", "orgNameFieldValidation": "Oops, you can use only English letters, you can’t use \\ / ! < > ? # % ", "copyright": "Copyright", "companies": " NICE LTD | inContact, Inc.", "newBranding": "NICE LTD Inc.", "rights": " All Rights Reserved. " }, "expiredInvitationPage": { "sorryHeader": "We're Sorry...", "explanationText1": "Your invitation has expired.", "explanationText2": "Please contact your administrator." }, "expiredVerificationPage": { "sorryHeader": "We're Sorry...", "explanationText1": "Your verification email has expired.", "explanationText2": "Please contact your administrator." }, "insufficientPrivilegesPage": { "permissionsRequired": "Permissions Required", "explanationText1": "You need privileges to view this page.", "explanationText2": "Contact your administrator." }, "successfulActivationPage": { "activatedSuccessfully": "Your account has been successfully activated." }, "sessionAlreadyExists": { "title": "Session Already Exists", "message1": "Another user is already logged in. Please", "message2": "logout", "message3": "and try again." }, "invalidUserPage": { "permissionsRequired": "Could Not Authenticate", "explanationText1": "Contact your administrator." }, "loginPage": { "logoHeader": "Logo for Nice inContact CXone", "logoFooter": "Logo for Nice inContact CXone", "Email": "Email address", "Username": "Username", "Password": "Password", "errorMsg": "Whoops! Wrong username/password.", "headerText": "Sign In", "loginBtnText": "Sign In", "checkYourEmail": "Check your Email", "option": "OR", "autoLogoutMsg": "You have been automatically logged out from the system. Please log in again.", "lockMsg": "For security reasons, your account was put on lockdown. Please contact your manager to unlock your account.", "forgotYourPassword": "Forgot your password?", "errorMessage": "You have entered a wrong email address or password", "timeoutMessage": "We could not connect to the server. Please check that your internet connection is enabled and that your firewall is not blocking access.", "messages": { "passwordPolicyChange": "Your password policy requirements have changed. Please update your password." }, "nextBtnText": "NEXT", "backBtnText": "Back", "mfa": "MFA Token", "sso": "Use Single Sign On" }, "errorPage": { "backToLogin": "Back to Login" }, "setPasswordPage": { "passwordFieldPlaceholder": "New Password", "confirmPasswordFieldPlaceholder": "Confirm new password", "setPasswordheaderText": "Set your password", "resetPasswordHeaderText": "Reset your password", "forceResetPasswordExpln": "Need to update your password to meet new password policy requirement.", "submitBtnText": "Reset Password", "submitBtnTextActivateUser": "Activate User", "back": "Back to sign in", "confirmationCodeText": "Verification Code", "userActivateSuccessMsg": "User activated successfully", "userActivateSuccessInvalidMfaTokenMsg": "User activated successfully, but an invalid MFA token was entered. You will be redirected to the login page.", "weakPasswordError": "This password is in public lists of passwords and can be compromised easily", "userAlreadyActivatedMsg": "User is already activated", "messages": { "resetSuccess": "Password successfully updated." } }, "resetPasswordPage" : { "resetPasswordSuccess": "Password successfully updated.", "resetPasswordSuccessInvalidMfaTokenMsg" : "Password successfully updated, but an invalid MFA token was entered. You will be redirected to the login page." }, "expiredPasswordPage": { "expiredPasswordHeaderText": "Update your password", "resetPasswordOnExpiry": "Your password has expired and must be updated. Please type in a new password below.", "submitBtnText": "Update Password" }, "changePasswordModal": { "changePasswordHeader": "Change password", "updateErrorMsg": "Failed to update employee password.", "updateSuccessMsg": "Employee password was updated successfully!", "formLabels": { "currentPassword": "Current Password", "newPassword": "New Password", "confirmNewPassword": "Confirm new password" } }, "generalErrorMessages": { "generalError": "General Error", "required": "This field is required.", "minLength": "Your entry is too short", "nameFieldValidation": "Oops, you can’t use \\ / ! + < > ? # & , % \" ", "maxLength": "Your entry is too long", "email": "The email address you entered is not valid", "username": "The username format you entered is not valid", "emailExists": "The email address already exists. Try a new one", "userNameExists": "The username already exists. Try a new one", "number": "Numbers only!", "pattern": "Incorrect format for this field", "password": "Your password must be at least 8 characters, including at least 1 number and 1 capital letter", "match": "Password confirmation does not match", "failsToMeetCriteria": "Password does not meet the criteria defined by your Organization", "minLengthPassword": "Your password must be at least 8 characters", "maxLengthPassword": "Your password is too long", "min": "Number is too small", "max": "Number is too large", "uniqueString": "This name already exists. Try a new one.", "lowerThen": "The minimum value cannot exceed the maximum value", "weeklyMaxLowerThanSumDailyMin": "The minimum number of days required by the daily rules exceeds the maximum number of days in the weekly rule.", "weeklyMinGreaterThanSumDailyMax": "The minimum number of days in the weekly rule exceeds the maximum number of days required by the daily rules.", "weeklyMaxHoursLowerThanSumDailyMinLength": "Total hours of minimum daily combinations cannot be larger than the maximum total hours per week", "weeklyMinHoursGreaterThanSumDailyMaxLength": "Total hours of maximum daily combinations cannot be smaller than the minimum total hours per week", "uniqueDaysCounterLowerThanSumDailyMin": "The minimum number of days exceeds the total number of unique days.", "possibleDaysLowerThanMinDays": "The number of possible days does not meet the minimum number of days required by the weekly rule.", "uniqueDaysCounterLowerThanWeeklyMin": "The minimum number of days in the weekly rule exceeds the number of unique days.", "noAddedShiftPatters": "You must select at least one daily rule", "shiftLengthLowerThanActivityLength": "Sum of activity length and relative start cannot be larger than shift length", "shiftLengthLowerThanTotalActivityLength": "The total length of the activities cannot exceed the length of the shift", "relativeStartLowerThanSlack": "The slack cannot be greater than the relative start value", "activitiesOverlap": "Activities cannot overlap", "serverError": "Unknown server error" }, "metaInfo": { "selfService": { "title": "Support - Downloads" }, "title": "Nice SaaS WFM ", "description": "Nice SaaS WFM", "faviconUrl": "assets/img/favicon-16x16.png", "login": { "title": "Sign In", "description": "Nice SaaS WFM" }, "logout": { "title": "Logout", "description": "Nice SaaS WFM" }, "ng2Logout": { "title": "Logout", "description": "Nice SaaS WFM" }, "ng1Logout": { "title": "Logout", "description": "Nice SaaS WFM" }, "smartLogin": { "title": "Smart Login", "description": "Nice SaaS WFM" }, "authorize": { "title": "Authorize", "description": "Nice SaaS WFM" }, "success": { "title": "Success", "description": "Nice SaaS WFM" }, "examples": { "title": "Examples", "description": "Nice SaaS WFM" }, "form_example": { "title": "Form Examples", "description": "Nice SaaS WFM" }, "userManagement": { "title": "Employees", "description": "Nice SaaS WFM" }, "resolveLanding": { "title": "Landing Page", "description": "Nice SaaS WFM" }, "invalidUser": { "title": "Invalid User", "description": "Nice SaaS WFM" }, "smartCreateAccount": { "title": "Create Account", "description": "Nice SaaS WFM" }, "activityCodes": { "title": "Activity Codes", "description": "Nice SaaS WFM" }, "acdActivitiesMapping": { "title": " ACD Mapping", "description": "Nice SaaS WFM" }, "dailyRule": { "title": "Daily Rules", "description": "Nice SaaS WFM" }, "employeeGroups": { "title": "Scheduling Unit", "description": "Nice SaaS WFM" }, "expiredInvitation": { "title": "Expired Invitation", "description": "Nice SaaS WFM" }, "generateschedule": { "title": "Generate Schedule", "description": "Nice SaaS WFM" }, "mySchedule": { "title": "My Schedule", "description": "Nice SaaS WFM" }, "myDashboard": { "title": "My Dashboard", "description": "Nice SaaS WFM" }, "qpManager": { "title": "Quality Planner", "description": "Nice SaaS WFM" }, "formExecutor": { "title": "Form Executor", "description": "Nice SaaS WFM" }, "recoverPassword": { "title": "Recover Password", "description": "Nice SaaS WFM" }, "resetPassword": { "title": "Reset Password", "description": "Nice SaaS WFM" }, "scheduler": { "title": "Schedule Manager", "description": "Nice SaaS WFM" }, "setPassword": { "title": "Set Password", "description": "Nice SaaS WFM" }, "skills": { "title": "Skills", "description": "Nice SaaS WFM" }, "UIKitGallery": { "title": "UI Kit Gallery", "description": "Nice SaaS WFM", "userRoles": "{{selectedCount}} Employee roles" }, "weeklyRules": { "title": "Weekly Rules", "description": "Nice SaaS WFM" }, "manageForms": { "title": "Manage Forms", "description": "Nice SaaS WFM" }, "templateManager": { "title": "Template Manager", "description": "Nice SaaS WFM" }, "formDesigner": { "title": "Form Designer", "description": "Nice SaaS WFM" }, "forecastData": { "title": "Import Forecast Data", "description": "Nice SaaS WFM" }, "groups": { "title": "Groups", "description": "Nice SaaS WFM" }, "realTimeAdherence": { "title": "Real Time Adherence", "description": "Real Time Adherence" }, "insufficientPrivileges": { "title": "Insufficient Privileges", "description": "Insufficient Privileges" }, "sessionAlreadyExists": { "title": "Session Already Exists", "description": "Session Already Exists" }, "ng2SessionAlreadyExists": { "title": "Session Already Exists", "description": "Session Already Exists" }, "ng1SessionAlreadyExists": { "title": "Session Already Exists", "description": "Session Already Exists" }, "updateEmail": { "title": "Email Verified", "description": "Email Verified" }, "expiredVerificationEmail": { "title": "Expired Verification", "description": "Expired Verification" }, "error": { "title": "Error", "description": "Error" } }, "commonButtons": { "ok": "OK", "cancel": "Cancel", "no": "No", "yes": "Yes", "save": "Save", "delete": "Delete", "invite": "Invite", "edit": "Edit", "update": "Update", "upload": "Upload", "today": "Today", "showAll": "Show All", "clearAll": "Clear All", "close": "Close", "create": "Create", "selectAll": "Select All", "generate": "Generate", "chooseFile": "Select File", "add": "Add", "publish": "Publish", "set": "Set", "day": "Day", "week": "Week" }, "languages": { "english": "English", "russian": "Russian", "spanish": "Spanish", "chinese": "Chinese" }, "weekDays": { "sunday": "Sunday", "monday": "Monday", "tuesday": "Tuesday", "wednesday": "Wednesday", "thursday": "Thursday", "friday": "Friday", "saturday": "Saturday" }, "weekShortDays": { "SUN": "SUN", "MON": "MON", "TUE": "TUE", "WED": "WED", "THU": "THU", "FRI": "FRI", "SAT": "SAT" }, "contactUs": { "name": "Name", "email": "Email", "message": "Message", "subject": "Subject", "updateSuccessMsg": "Your message has been sent successfully" }, "recoverPassword": { "recoverMessage": "Recover your password in three easy steps:", "step1": "Type in the email you registered with below", "step2": "We'll email you a link to reset your password", "step3": "Use this link to reset your password", "successMessage": "A message with the reset password link was sent to your email", "forgetPassword": "Forgot your password?", "forgetPasswordExplenation": "Submit your email and we will send you a link to reset your password.", "forgetPasswordExplanationForUserName": "To reset your password, please enter your username below.", "resetBtn": "Continue", "back": "Back to sign in", "checkYourEmail": "Check your email", "mailSuccessSent": "We sent you an email with a link to reset your password", "successSend": "Reset password request sent successfully", "recoverPasswordOnCognito": "We sent you an email with a verification code to reset your password", "checkYourEmailForCognito": "Verification code has been sent to email address" }, "errors": { "throttlingError": { "code": "retryLater", "message": "We are experiencing a system issue, please retry in five minutes" }, "LoginFailed": { "code": "LoginFailed", "message": "Login failed" }, "GeneralError": { "code": "General Error", "message": "General error" }, "InvalidLoginRequest": { "code": "Invalid Login Request", "message": "Invalid code_challenge or code_challenge_method." }, "InvalidRequest_CodeChallengeMethod_NotSupported": { "code": "Invalid Request CodeChallengeMethod NotSupported", "message": "code_challenge_method not supported." }, "LoginServerError": { "code": "Login Server Error", "message": "This page is unavailable. Please check your connection and try again." }, "GeneralErrorWithDetails": { "code": "General Error", "message": "General error {{ details }}" }, "InvalidParameters": { "code": "InvalidParameters", "message": "Invalid parameters" }, "UnauthorizedUser": { "code": "UnauthorizedUser", "message": "Unauthorized employee" }, "BAD_REQUEST": { "code": "INTERNAL_ERROR", "message": "There is no response from the server. Please try again later." }, "wrongCredentials": "You have entered a wrong email address or password", "platform_user_manager_service_1": { "code": "INTERNAL_SERVER_ERROR", "message": "Internal server error." }, "platform_user_manager_service_2": { "code": "INTERNAL_ERROR", "message": "Internal error." }, "platform_user_manager_service_3": { "code": "GROUP_NOT_EXISTS", "message": "Scheduling unit does not exist." }, "platform_user_manager_service_4": { "code": "GROUP_NAME_ALREADY_EXISTS", "message": "This name already exists. Try a new one." }, "platform_user_manager_service_5": { "code": "TENANT_OR_USER_ALREADY_EXISTS", "message": "This tenant or employee already exists. Try a new one." }, "platform_user_manager_service_6": { "code": "USER_ALREADY_EXISTS", "message": "The email address already exists. Try a new one" }, "platform_user_manager_service_7": { "code": "FILE_NOT_EXITS", "message": "File does not exist." }, "platform_user_manager_service_8": { "code": "USER_NOT_EXISTS", "message": "Employee does not exists" }, "platform_user_manager_service_9": { "code": "NO_USERS_TO_INVITE", "message": "There are no employees to invite." }, "platform_user_manager_service_10": { "code": "FAILED_TO_CREATE_USER", "message": "Failed to create employee." }, "platform_user_manager_service_11": { "code": "INVALID_USER_STATUS", "message": "Invalid Employee Status" }, "platform_user_manager_service_12": { "code": "ORGANIZATION_NAME_NOT_VALID", "message": "Invalid organization name." }, "platform_user_manager_service_13": { "code": "USER_EMAIL_IS_NOT_VALID", "message": "Invalid email." }, "platform_user_manager_service_14": { "code": "USER_FIRST_NAME_NOT_VALID", "message": "Invalid employee first name." }, "platform_user_manager_service_15": { "code": "USER_LAST_NAME_NOT_VALID", "message": "Invalid employee last name." }, "platform_user_manager_service_16": { "code": "CANNOT_DELETE_DEFAULT_GROUP", "message": "Cannot delete the default scheduling unit." }, "platform_user_manager_service_17": { "code": "GROUP_ID_IS_MISSING", "message": "scheduling unit ID is missing." }, "platform_user_manager_service_18": { "code": "USER_MAX_HOURS_NOT_IN_RANGE", "message": "Employee maximum hours not in range." }, "platform_user_manager_service_19": { "code": "USER_PASSWORD_NOT_VALID", "message": "Employee password is invalid." }, "platform_user_manager_service_20": { "code": "CANNOT_UPDATE_DEFAULT_GROUP_NAME", "message": "Cannot update default group." }, "platform_user_manager_service_21": { "code": "CANNOT_REMOVE_USERS_FROM_DEFAULT_GROUP", "message": "Cannot remove employees from default group." }, "platform_user_manager_service_22": { "code": "WRONG_USER_PASSWORD", "message": "Incorrect employee password." }, "platform_user_manager_service_23": { "code": "USER_DOESNT_EXIST", "message": "Employee does not exist." }, "platform_user_manager_service_24": { "code": "CANNOT_DELETE_HIMSELF", "message": "You cannot delete your own employee" }, "platform_user_manager_service_25": { "code": "CANNOT_DELETE_THE_ONLY_ADMINISTRATOR", "message": "You cannot delete the only administrator" }, "platform_user_manager_service_26": { "code": "CANNOT_DELETE_ALREADY_DELETED_USER", "message": "You cannot delete a employee that was already deleted" }, "platform_user_manager_service_27": { "code": "INVALID_PASSWORD_TOKEN", "message": "Invalid password token" }, "platform_user_manager_service_28": { "code": "FAILED_TO_CREATE_ACCOUNT", "message": "Failed to create account" }, "platform_user_manager_service_30": { "code": "INVALID_TENANT_NAME", "message": "Organization name is invalid" }, "platform_user_manager_service_31": { "code": "WRONG_FILE_TYPE", "message": "The file format is not supported" }, "platform_user_manager_service_33": { "code": "NOT_ALLOWED_TO_CHANGE_ROLE", "message": "You do not have permission to change the role" }, "platform_user_manager_service_34": { "code": "NOT_ALLOWED_TO_CHANGE_YOUR_OWN_ROLE", "message": "You cannot change your own role" }, "platform_user_manager_service_35": { "code": "CANNOT_DELETE_LAST_ADMIN", "message": "Cannot delete last admin." }, "platform_user_manager_service_36": { "code": "GROUP_NAME_NOT_VALID", "message": "This name already exists. Try a new one." }, "platform_user_manager_service_37": { "code": "CURRENT_AND_NEW_PASSWORDS_ARE_THE_SAME", "message": "Cannot change passwords because previous and new ones are the same." }, "platform_user_manager_service_39": { "code": "INVALID_EMAIL_OR_PASSWORD", "message": "You have entered wrong user credentials" }, "platform_user_manager_service_141": { "code": "INVALID_MFA_TOKEN_OR_SECRET_LOGIN", "message": "You have entered an invalid MFA token" }, "platform_user_manager_service_168": { "code": "CHECK_DETAILS_TRY_AGAIN", "message": "Please check your details and try again" }, "platform_user_manager_service_44": { "code": "ACD_LOGIN_ID_ALREADY_EXIST", "message": "ACD login ID already exist" }, "platform_user_manager_service_45": { "code": "BAD_REQUEST", "message": "New Employee will exceed the limit of users, please contact sales at CXoneSalesTeam@niceincontact.com" }, "platform_user_manager_service_58": { "code": "TENANT_INACTIVE", "message": "The tenant is not active. Please contact sales at {{email}}" }, "platform_user_manager_service_123": { "code": "CHANGE_PASSWORD_REQUIRED", "message": "Your Password Policy requirement have changed. Please Update your password" }, "platform_user_manager_service_129": { "code": "TENANT_MIGRATED_TO_COGNITO", "message": "Tenant Migrated to Cognito" }, "platform_user_manager_service_144": { "code": "USER_GOT_LOCKED", "message": "Your account has been locked for 30 minutes for entering the wrong sign in credentials too many times." }, "platform_user_manager_service_145": { "code": "USER_IS_LOCKED", "message": "For security reasons, your account was put on lockdown. Please contact your manager to unlock your account." }, "platform_user_manager_service_150": { "code": "password_expired" }, "platform_user_manager_service_149": { "code": "password_mismatch" }, "ConfirmationCodeError": { "CodeMismatchException": { "code": "CodeMismatchException", "message": "The verification code you entered is not valid." }, "ExpiredCodeException": { "code": "ExpiredCodeException", "message": "Verification code has expired." }, "InvalidParameterException": { "code": "InvalidParameterException", "message": "The verification code you entered is not valid." } }, "wfo_user_manager_service_1": { "code": "INTERNAL_SERVER_ERROR", "message": "Internal server error." }, "wfo_user_manager_service_2": { "code": "INTERNAL_ERROR", "message": "Internal error." }, "wfo_user_manager_service_3": { "code": "SKILLS_ALREADY_EXISTS", "message": "This name already exists. Try a new one." }, "wfo_user_manager_service_4": { "code": "SKILL_NOT_EXISTS", "message": "Skill does not exist." }, "wfo_user_manager_service_5": { "code": "TOO_MANY_SKILLS_ASSIGNED_TO_USER", "message": "A employee cannot have more than 50 skills." }, "wfo_user_manager_service_6": { "code": "SKILL_NAME_NOT_VALID", "message": "The Skill name is not valid" }, "platform_lib_1": { "code": "INTERNAL_SERVER_ERROR", "message": "Internal server error." }, "platform_lib_2": { "code": "INTERNAL_ERROR", "message": "Internal error." } }, "passwordPolicy": { "minimumLength": "Minimum length is: ", "requireUppercase": "Require at least one Uppercase", "requireLowercase": "Require at least one Lowercase", "requireNumbers": "Require at least one Numeric", "requireSymbols": "Require at least one Special Character" }, "loginAuthPopOver": { "minimumLength": "Be at least {{value}} characters", "requireUpperCase": "Have at least one upper case letter (A-Z)", "requireLowerCase": "Have at least one lower case letter (a-z)", "requireNumeric": "Have at least one number (0-9)", "requireSymbol": "Have at least one Symbol (!,@,#,etc.)", "requireUppercase": "Have at least one upper case letter (A-Z)", "requireLowercase": "Have at least one lower case letter (a-z)", "requireNumbers": "Have at least one number (0-9)", "requireNonAlphaNumeric": "Have at least one Symbol (!,@,#,etc.)" }, "popOverTitle": { "passwordPolicyTitle": "Password Policy", "loginAuthTitle": "Password must:" }, "accountSetupModal": { "header": "Account Setup", "name": "DISPLAY NAME", "timeZone": "TIME ZONE", "successMsg": "Account info was updated successfully" }, "updateEmail": { "closeWindow": "or close window", "emailVerified": "Your email address has been successfully verified!", "isInactiveLA": "Your account has been successfully activated!" } }